Frequently Asked Questions
Where are StockMaster Ladders Manufactured
StockMaster products are proudly designed, manufactured, and tested in Australia by The Custom Ladder Company based in the regional centre of Queanbeyan, New South Wales
Do StockMaster Ladders Comply with standards
StockMaster products are manufactured to comply with AS 1892.1:2018 (Australian ladder manufacturing standard), EN131 -Parts 1 & 2 (harmonised European ladder manufacturing standard) , the CE – Machinery directive and US standard ANSI-ASC A14.2-2007
What is the Load Rating on StockMaster Ladders
StockMaster products are all 150Kg load rated and tested, exceeding the performance requirements of the Australian standard AS 1892:1
Can i Buy Spare or Replacement Parts
A comprehensive list of spare parts and accessories is available right here on this website. Alternately send us an email with some images of your unit and what you believe you need, and we can contact you and aid in select the correct part.
Are StockMaster products shipped assembled
Unfortunately, No. The cubic volume of our products are quite large and the transport costs would increase significantly. StockMaster is a modular system and all fasteners and assembly instructions are supplied in the kit. The assembly process is not difficult and can easily be undertaken by a lay person
Couldn’t Find Your Answer?
Ask Us Questions!
We will answer any questions you have, don’t hesitate to contact us immediately. We are here Monday to Friday to help with your inquiry
Couldn’t Find Your Answer?
Ask Us Questions!
We will answer any questions you have, don’t hesitate to contact us immediately. We are here Monday to Friday to help with your inquiry