Frequently Asked Questions
The StockMaster FAQs provide answers to common questions about our ladders and access equipment, including product standards and compliance, load ratings, spare parts and assembly.
Where Are StockMaster Ladders Manufactured
StockMaster products are proudly designed, manufactured, and tested in Australia by The Custom Ladder Company based in the regional centre of Queanbeyan, New South Wales
Where Are StockMaster Ladders Manufactured
StockMaster products are proudly designed, manufactured, and tested in Australia by The Custom Ladder Company based in the regional centre of Queanbeyan, New South Wales
Do StockMaster Ladders Comply With Australian and International Standards
Absolutely.
StockMaster products are designed and tested to meet or exceed some of the world’s most rigorous safety standards, including:
- AS1892.1:2018 – Australian Ladder Manufacturing Standard
- EN131.7 – European Ladder Manufacturing Standard
- CE Machinery Directive
- ANSI ASC A14.2-2017 – American National Ladder Standard
- OSHA 1926.1053 Subpart X – U.S. Occupational Safety & Health Administration Standards
Because when it comes to working at height, safety isn’t optional—it’s built into every step.
The specific standards applicable to each product can vary depending on its design and intended use. Please refer to the individual product page or contact StockMaster for details of the standards applicable to a particular model.
StockMaster products are designed and tested to meet or exceed some of the world’s most rigorous safety standards, including:
- AS1892.1:2018 – Australian Ladder Manufacturing Standard
- EN131.7 – European Ladder Manufacturing Standard
- CE Machinery Directive
- ANSI ASC A14.2-2017 – American National Ladder Standard
- OSHA 1926.1053 Subpart X – U.S. Occupational Safety & Health Administration Standards
Because when it comes to working at height, safety isn’t optional—it’s built into every step.
The specific standards applicable to each product can vary depending on its design and intended use. Please refer to the individual product page or contact StockMaster for details of the standards applicable to a particular model.
What Is the Load Rating of StockMaster Ladders
StockMaster products are all 150Kg load rated and tested, exceeding the performance requirements of the Australian standard AS 1892:1.2018
Can I Buy Spare or Replacement Parts for StockMaster Ladders
A comprehensive list of spare parts and accessories is available right here on this website. Alternately send us an email with some images of your unit and what you believe you need, and we can contact you and aid in selecting the correct part.
Are StockMaster Ladders Shipped Assembled
Unfortunately, No. The cubic volume of our products are quite large and the transport costs would increase significantly. StockMaster is a modular system and all fasteners and assembly instructions are supplied in the kit. The assembly process is not difficult and can easily be undertaken by a lay person
Couldn’t Find Your Answer?
Ask Us Questions!
We will answer any questions you have, don’t hesitate to contact us immediately. We are here Monday to Friday to help with your inquiry
Couldn’t Find Your Answer?
Ask Us Questions!
We will answer any questions you have, don’t hesitate to contact us immediately. We are here Monday to Friday to help with your inquiry